Information Update Policy

If you wish to update your personal, corporate or emergency contact information, please provide us the following information:

  • Your Customer Account Number and/or Service System Number.
  • Effective Date of Updates/Changes (if applicable).
  • Names of Individuals that are to be added or removed from you account.
  • Security System Codes, etc.
  • Authorized Individuals to Manage your Account.

Please send us all changes, updates and requests to our Service Department via email, fax or letterhead, and we will implement the changes right away.

905.561.2715 ext 114

PLEASE NOTE: We are unable to make changes or modifications to any account without written consent. All requests must be provided on paper or via email. Verbal requests will NOT be processed.